temporary traffic lights

The struggle to get a set of temporary traffic lights repaired. High Street works near Lodge Road from the Customer Service Bulletin for 18 April

File created at 25/03/2011 17:59  Police firstly called OCR to report traffic lights at High Street/Lodge Road in Cranfield were all dark. As there are no traffic lights listed in Cranfield OCR suggested to police it might be temporary lights.  

Police called back to confirm they are temporary and they would try to send a unit to find out who is responsible.  Shortly after this a local resident called to report this also. Advised him we did not know who was responsible. He called back to say he had looked and found the lights are marked "Amey. Cen.Beds."  OCR called duty engineer JG-Duty who advises these lights are being used by a sub-contractor called T & W Construction.

18:10 No reply from T&W. Voicemail message left at T&W to call OCR.  In the event that neither can be contacted Duty instructs Beds.North crew to attend with anotherset of lights.  18:19 Called T&W again - no reply. Further message left at T&W. Customer called to say he has left both voice and text messages.  

18:30   North crew to attend with replacement lights but to check existing lights for contact number in case they are on hire. Beds North crew despatched - however they cannot tow a set of lights and cannot access depot for alternative vehicle. They will attend at site and try to repair the existing lights firstly.   

18:51 T & W called OCR to advise they have  received the voicemail messages and the hire company are attending.  

18:55. North crew stood down